Refund Policy

1. Scope

This policy applies to all paid digital services provided by BeautyChecker, including lookup quota packs and add-on features. Free services (such as the daily free lookup allowance) are not eligible for refunds.

2. Refund Eligibility

Paid quota packs are instantly delivered virtual digital goods. You may request a full refund within 7 days of purchase only if ALL of the following are true: (1) none of the paid lookup quota has been used; (2) no refund has previously been granted for this order.

Orders with used quota are generally non-refundable due to the instant-delivery nature of digital goods. Exceptional cases (such as duplicate charges or a technical failure where payment succeeded but quota was not credited) may be reviewed manually — contact us and we will investigate.

3. How to Request a Refund

Email support@beautychecker.site with your order number (or a screenshot of the payment receipt) and the time of purchase. We will respond with the review result within 3 business days.

4. Refund Method and Timing

Refunds are issued via the original payment method. After the payment provider processes the refund, your bank or card network typically takes another 5–10 business days to post it, depending on your issuer or payment service provider.

5. Cancellation and Renewal

Lookup quota packs are one-time purchases and do not auto-renew, so no cancellation is needed. If subscription services are introduced in the future, you may cancel at any time before renewal; no further charges will occur after cancellation, and fees already paid for the current period are non-refundable.

6. Policy Updates

This policy may be updated from time to time. Updates will be published on this page with a revised "last updated" date. The version in effect at the time of purchase applies.